1. General information only
All content on our website, booking pages, documentation, blog, help centre, and in-product guidance is provided for general information about the Services. While we take reasonable care to keep it accurate and current, we make no representation or warranty of any kind, express or implied, as to its accuracy, completeness, reliability, suitability, or availability. Any reliance you place on such content is strictly at your own risk.
Feature descriptions, roadmaps, and pricing may change without notice. Screenshots and demonstration data are illustrative and may not reflect the current product.
2. No professional advice
Nothing on Sloto constitutes legal, regulatory, tax, accounting, financial, medical, employment, or other professional advice. Our templates, sample policies, help articles, and suggested workflows are starting points only. You should obtain advice from a qualified professional before relying on any of it for your own circumstances.
In particular, using Sloto does not by itself make you compliant with any data-protection, telecom, healthcare, accessibility, or consumer-protection law. Compliance for your own use of the Services is your responsibility.
3. Hosts, Invitees and third-party conduct
Sloto provides scheduling infrastructure. We do not:
- verify the identity, credentials, licences, qualifications, or claims of any Host or Invitee;
- screen, review, endorse, or guarantee the services, products, or advice a Host offers;
- guarantee that a Host or Invitee will attend a booked meeting, be punctual, or honour any commitment made;
- participate in, mediate, or take responsibility for any contract, payment, dispute, or outcome between a Host and an Invitee.
Content published on a booking page — the Host's name, description, logo, questions, terms, cancellation rules, and confirmation text — is created and controlled by that Host, not by Sloto. Any dispute arising from a meeting or from a Host's conduct is strictly between the parties involved. Sloto is not a party to it and disclaims all liability for it.
If you are an Invitee, you are dealing with the Host. Please satisfy yourself as to who they are before sharing information or making a payment.
4. Accuracy of availability, time zones and bookings
Sloto computes availability from the calendars, rules, and buffers you configure and from data returned by connected third-party providers. We use reasonable efforts to keep this correct, but we do not warrant that a displayed slot will always be genuinely free, or that no double booking, missed slot, or conflict will ever occur.
Conflicts can arise from, among other things: calendars you did not connect or did not select for conflict checking; events created outside Sloto in the seconds before a booking; provider synchronisation delays, outages, or rate limits; declined, tentative, or private events; recurring-event exceptions; and simultaneous bookings on the same slot.
Time zone handling depends on the time zone and daylight-saving rules reported by your device, browser, and operating system, and on the accuracy of the underlying time zone database. Where devices report incorrect settings, displayed times may be wrong. Always confirm the date, time, and time zone in your confirmation email and calendar entry before relying on it. You remain responsible for verifying your own bookings.
5. Third-party calendars, conferencing and integrations
The Services depend on third-party platforms including calendar providers, video-conferencing providers, email and messaging gateways, payment gateways, and any CRM, automation, or webhook integration you enable. These are operated independently of Sloto.
We do not control and are not responsible for their availability, performance, API behaviour, data handling, pricing, deprecations, or policy changes. A change or outage on their side may degrade or disable Sloto features, including conflict checking, event creation, conferencing links, and reminders, without notice and without liability on our part. Your use of those platforms is governed by their own terms and privacy policies.
6. Notifications and message delivery
Confirmations, reminders, reschedule, and cancellation notices are sent by email and, where enabled, by SMS or WhatsApp through third-party gateways. Delivery is not guaranteed. Messages may be delayed, filtered as spam, blocked by a corporate mail server, rejected by a carrier, or fail because of an incorrect address or number entered at booking.
Sloto is not liable for any loss arising from a notification that was not delivered, not delivered on time, or not read. Reminders are a convenience, not a substitute for your own diary management.
7. Service availability and interruptions
We aim to keep the Services available continuously, but they are provided on an "as available" basis. Access may be suspended, restricted, or interrupted for scheduled maintenance, emergency maintenance, upgrades, capacity constraints, security response, or events beyond our reasonable control — including internet or hosting failures, power outages, cyber-attacks, natural events, strikes, government action, or third-party provider failure.
Unless you hold a written service level agreement with us that says otherwise, we give no uptime commitment and no credit or compensation for downtime. Any published uptime figures are historical and not a promise of future performance.
8. Payments and paid bookings
Where a Host has enabled paid bookings, payment is collected through a third-party payment gateway. Sloto does not hold, store, or process card or bank credentials, and is not the merchant of record for the Host's services. The commercial arrangement, the deliverable, the cancellation terms, and any refund are entirely between the Host and the Invitee.
Subscription fees payable to Sloto are governed by our Terms of Service and Refund & Cancellation Policy. Taxes shown are indicative and may change with statutory rates.
9. External links and referenced brands
Our site and booking pages may contain links to third-party websites. We provide them for convenience only. Their inclusion does not imply endorsement, affiliation, or approval of their content, products, or practices, and we have no control over and accept no responsibility for them. You follow such links at your own risk.
Third-party names, logos, and trademarks referenced on our site — including those of calendar, conferencing, and payment providers — belong to their respective owners and are used for identification and interoperability purposes only. Their use does not imply any partnership, sponsorship, or endorsement unless expressly stated.
10. Testimonials, benchmarks and forward-looking statements
Testimonials, case studies, customer logos, and usage statistics reflect the experience of specific users at a specific time and are not a guarantee that you will obtain similar results. Any figures relating to time saved, meetings booked, no-show reduction, or revenue impact are illustrative estimates.
Statements about planned features, timelines, or capabilities are forward-looking and may change or be withdrawn. Do not make purchasing decisions based on functionality that has not yet been released.
11. Security and user responsibility
We maintain the security measures described in our Privacy Policy, but no system is completely secure and we cannot guarantee that the Services will be free from vulnerabilities, unauthorised access, or malicious code.
You are responsible for: keeping your credentials confidential and enabling two-factor authentication; controlling who you share booking links and workspace access with; the questions you place on your booking form and the data you collect through it; obtaining any consent you need from your Invitees; and the accuracy of the details you enter. Booking links are unauthenticated by design — anyone holding a link can view availability and book unless you restrict it.
12. Disclaimer of warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY. WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES WILL MEET YOUR REQUIREMENTS.
Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions the above exclusions apply only to the extent permitted, and nothing here affects rights you have as a consumer that cannot be waived by agreement.
13. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SLOTO AND CARESOFT SYSTEMS PRIVATE LIMITED, THEIR DIRECTORS, EMPLOYEES AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, OPPORTUNITY OR DATA, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICES — INCLUDING MISSED, DUPLICATED, INCORRECTLY TIMED OR CANCELLED MEETINGS — WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER THEORY, AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES SHALL NOT EXCEED THE AMOUNTS ACTUALLY PAID BY YOU TO US FOR THE SERVICES IN THE [TWELVE (12)] MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR [INR 5,000], WHICHEVER IS GREATER.
Nothing in this Disclaimer excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded.
14. Indemnity
You agree to indemnify and hold harmless Sloto and Caresoft Systems Private Limited against any claim, demand, loss, liability, cost or expense (including reasonable legal fees) arising from your use of the Services, the content you publish on your booking pages, the data you collect from Invitees, your breach of this Disclaimer or the Terms of Service, or your violation of any law or third-party right.
15. Jurisdiction and governing law
This Disclaimer is governed by the laws of India. The courts at Mumbai, Maharashtra shall have exclusive jurisdiction, subject to any dispute-resolution provisions in our Terms of Service.
The Services are operated from India. We make no representation that the Services or their content are appropriate, lawful or available in any other location. If you access the Services from elsewhere, you do so on your own initiative and are responsible for compliance with local law.
16. Changes to this Disclaimer
We may revise this Disclaimer at any time by updating this page. The "Last updated" date will change accordingly. Please review it periodically. Continued use of the Services after any revision constitutes acceptance of the revised Disclaimer.
Questions about this Disclaimer:
Caresoft Systems Private Limited
Registered office address: 311, Mahesh Industrial Estate , Silver Park, Mira Road East , Thane -401107
Email: [email protected]
Grievance Officer: Rajeev Pillai
CIN NO - U72900MH2022PTC387875
